ABOUT US-BEST PRICE GLAZING SERVICES WINDOWS AND DOORS

ABOUT US2019-11-26T14:09:47+00:00

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BEST PRICE GLAZING SERVICES

Best Price Glazing Services is based in London, is a double glazing company which delivers high-quality products and services. We give our customers professionalism whatever their requirements are.

We specialize in a wide range of domestic and commercial improvement. Best Price Glazing Services offers you a large number of window and door systems that not only are the best in the UK market but recognized worldwide too.

We wish to give the best service to our clients in London and make their homes a more safe and comfortable place. We work especially for clients who are concerned to have environmentally friendly products.

When you choose Best Price Glazing Services you get high performance and proven products that guarantee your property to look great. We are able to supply, fit and provide double glazing products for the exact specifications of your project.

The progress of Best Price Glazing Services is due to the best combination of long-time company employees and a wonderful partnership with suppliers of global companies.

WHY US

There are lots of reasons why our customers in London choose Best Price Glazing Services.

Top ten reasons why you should choose us:

  • We use only the highest quality double glazing products to install into your home.
  • We give you informed advice to help you make the best decision.
  • We provide a wide range of supply, installation and repair services to meet all needs.
  • We create the perfect vision for you providing a unique personal service.
  • We work with high security locking systems ensuring safety and security.
  • We are a professional team with exceptional workmanship.
  • We offer you the best value for your money.
  • We offer energy rated double glazed windows.
  • We give a full, comprehensive 10 years guarantee for our products.
  • We have a number of professional accreditations and certifications.

WHO WE ARE

Best Price Glazing Services was established as a small running business. We are London based Supply and Installation Company for aluminium and uPVC products. We are a relatively new company with rich experience more than a decade. The company grew thanks to you, our clients, and our team decided to launch bestpiceglazing.co.uk already as a professional double glazing company.

Best Price Glazing Services works with leading industry manufacturers of uPVC and aluminium profiles in Europe.

Our glazing specialists are involved in delivering the best quality products available on the market as well as fit-out and glazing installations. Our experienced team would help you through your project and also would assist you from the very start to the very end, making sure no details have been left behind. Please feel free to discuss your requirements with our friendly and competent team.

Best Price Glazing Services continuously improves processes and offers the best conditions for ensuring maximum customer requirements. We control the work of each stage and ensure the highest final quality.

WE CREATE THE FUTURE

As a professional company, we are constantly engaged in supply, installation and maintenance of double glazed windows and doors for our own projects, the sites of other construction companies and private households in London.

Best Price Glazing Services offers the high-quality standard of service with strict obligation, responsibility and attention to details. Our measurement and quotation service are free of charge for all supply and fit glazing projects. Our supply and installation of various types of profiles feature with speed, efficiency and professionalism. The responsibility for the work is to be done in the agreed time and in the best way.

There is an opportunity to implement emergency orders for production and installation of windows and doors. Innovation is an important part of our work and we are constantly informed about developments in the double glazing industry.

Our intention is to leave you happy with the services we provide.

OUR VALUES

Since Best Price Glazing Services is on the market we do not disappoint our customers and give them the best quality and satisfaction they are looking for. This is the most important sign of good quality offer.Time is money. This is true not only for us but also for our customers in London. So you can rest assured that your order for supply or installation will be realised on time.

Not only the fastest time but also the quality of our work distinguishes us. You will find double glazing systems that not only are the best in the UK market but recognised worldwide for their reliability.

Best Price Glazing Services insists on the quality of their products. All our double glazing products are with 10 years guarantee as standard for your safety and security. Our clients can find an easy solution and save time with us. Our mission is to improve building energy efficiency of households and businesses through the production and assembly of high-quality energy efficient windows. We try to offer some of the lowest levels on the market, which you can choose for yourself.

Our aim is to offer our clients the best value for their money.

OUR CAPABILITIES

Best Price Glazing Services trading name of Aspik Ltd is a London based Supply and Installation Company that offers a wide range of services, a variety of solutions to optimise space and functionality. For each customer, we do individual project sizes. Besides offering a wide range of double glazed doors and windows, each product is manufactured strictly individual and strives to satisfy customer preferences and specifications. The workmanship is entirely according to customer requirements in terms of shape, colour, glazing decorations, etc.

Best Price Glazing Services offers high-quality double glazing systems of the highest class, which are retained over many years such as windows, doors, conservatories, integrated blinds, skylights, faced walls, etc.

We help you to reduce your costs for heating saving energy. We work especially for those of you who want to create comfort and protection in your home and office.

Best Price Glazing Services continuously improves processes and offers the best conditions for ensuring maximum customer requirements. We control the work of each stage and ensure the highest final quality.

ECO-FRIENDLY

Best Price Glazing Services London-based Supply and Installation Company for aluminium and uPVC products has developed a strict environmental policy. The materials for fenestration which we use provide comfort, quality and safety and many people can enjoy these benefits.

Our business activities influence the environment in a responsible and effective way. The company understands the importance of recycling in a sustainable future. The double glazing products we use are the most energy-efficient, reduce energy costs and are suitable for recycling.
We optimize the WER-windows energy rating by considering both the frame materials and glass specifications.

Best Price Glazing Services complies with all requirements by proper management of wastes arising from our activities and services, which are released to the environment.

We have environmentally friendly behaviour in our services and our products help you to keep your place with consequently less polluting emissions.

With advanced design and technological innovation, our double glazing products provide a better indoor environment.

GREEN COMPANY

Best Price Glazing Services based in London supports world green industrial policy. These days more and more people chose to live in an environment-friendly way. When they look at a buying or building homes and business premises they understand that future starts with going green.

They want to do their contribution to help the planet recover. We believe that everyone has to make an effort to keep the environment clean and to change our lives for better.

Best Price Glazing Services is friendlier to the environment and has a moral responsibility to uphold their values creating a brighter future together. Realizing our business we make no compromises. We understand the importance of recycling for our own and next generation’s life.

Our truly environmentally friendly double glazing products are fully recyclable at the end of their life.

We are extremely proud to supply smart systems, which build a greener future. There are many loans, grants and subsidies to assist you in making our world a healthier and more pleasant place for future generations.

MAINTENANCE

Best Price Glazing Services, London-based Supply and Installation Company for aluminium and u-PVC products, wants to help you to carry out a regular maintenance. It is advisable customers to obtain optimal exploitation of our double glazing products in their properties. We give you some useful information to get the best from your investment.

All glazing types are easily scratched and we recommend hand jewellery to be removed prior to cleaning. Any household glass cleaner may be used with a soft cloth. We advise you to remove heavy external filthiness with a solution of soap and water. Most scratches can be cleaned with jeweller’s rouge or rubbing compound.

We recommend you to avoid solvent-based and abrasive cleaners. You have to wash all frames with a soap and water solution every six months to clean off any grime and atmospheric pollution.

Best Price Glazing Services recommends you to provide natural ventilation by opening a window or fitting a trickle vent to have air movement. Maintain some permanent temperature during cold weather. Periodically clear drain holes and check drainage operation by flushing through with water. During cleaning ensure that the gaskets fitted to your frames and do not become dislodged from their grooves.

Clean and lightly oil moving parts of the handles, hinges and all hardware. Clean and polish with suitable proprietary brass polish and carefully re-lacquer with a good quality product. The pivots, sliding shoe and track should be kept free of dirt and debris.

24/7 SUPPORT

Best Price Glazing Services offers a wide range of home improvement services for there customers. Please do not leave your premises until it gets too bad and potentially with more damages. We offer services to make its look and function as good as it did on the day it was installed. If you have certainly worn or broken units we have a trained team that offers quick efficient services such as replacement and security of all types double glazing systems. If you are in London and have any problems or quarries please contact our helpline 24/7.

In almost every case the damages or defects can be simply removed. Some problems can be solved and repaired on the same day by calling on 0333 3111 031. If you require a panel of glass, sealed unit or complete double glazed window or door removed to allow for furniture to be taken in or removed then we can do this for you.

Best Price Glazing Services supplies the required parts with a full company guarantee. We provide all of our customers with a free no-obligation emailed quotation and also we offer a free inspection. Inside or out, you will be amazed at the results. We are proud of giving our customers the best value for their money at very competitive rates.

You have our support 24/7 for emergency services in London as we understand that you need a quick response to save time and to recover as soon as possible.

Best Price Glazing Services can find a solution for any difficulties and leave many customers happy.

PRO SURVEYS

Best Price Glazing Services, London-based Supply and Installation Company for aluminium and u-PVC products, assists builders and tradesmen by offering an easy to use estimate service. The company carries out the survey and quotation as soon as possible after your inquiries. If it is found that additional work is necessary which is not covered, the cost of such additional work will be notified to the customer before the installation commences.

Building and base works are subject to ground conditions. We work with our customers in London to determine their need when preparing estimates and we balance price against quality.

Best Price Glazing Services provides no-obligation estimates with or without a site survey. We work closely with our customers to determine the right double glazing system for them according to the required look, functionality and environments. We can supply an estimate based on a sent detail drawings and specifications or we need to know the numbers and dimensions of your new frames. Estimates are not binding and are drawn up solely as an indication of the expected price. If you are in a hurry we offer a same-day delivery service where we will complete the estimate and sent it back to you asap after receiving all drawings/plans and specifications.

HOW IT WORKS

To place an order to us, go to Contact us of our website, select your specific form for the type of your need and fill it. Once your order has been placed you will receive a confirmation with instructions on how to continue either by uploading your plans or posting them to us.

We will arrange for our surveyor to visit your double glazing project in London and get a measurement. If you will provide accurate sizes for manufacture, we will email you a drawing sheet and measuring guide to assist you in obtaining the correct sizes confirmed by you.

If manufacturing sizes are supplied by the customer any subsequent inaccuracies which result of incorrect size will result in an additional charge to the customer.

The customer agrees to provide the company with reasonable access to the customer’s premises until the installation has been completed and the goods paid in full.

We work with trusted company’s suppliers for very specific requested items. Should you have any further questions regarding survey please contact our office where a surveyor will be able to answer any questions you may have.

SEND YOUR CV

Best Price Glazing Services are currently employing professional people in a wide range of positions including fitting, design consultants and customer advisers. If you’re interested in a career with us, London-based Supply and Installation Company for aluminium and uPVC products, then please send us your CV and fill out the form given below.

MAILING ADDRESS

6 Lawrie House,
3 Durnsford Road,
London
SW19 8FP
United Kingdom

CONTACT INFO

0333 3111 031
info@bestpriceglazing.co.uk

TERMS & CONDITIONS

1. PARTIES

1.1 Best Price Glazing Services is the trading name of Aspik Ltd. These are the terms and conditions on which the Company supplies goods and services to the Customer.

1.2 This agreement is made between the Company and the Customer, named in the quotation or order confirmation and shall not be assigned by the Customer without the Company’s written agreement.

2. SURVEY

2.1 The Company will try to carry out the survey as soon as possible before the order is completed.

2.2 If it is found that additional work is necessary which is not covered by this contract, the Customer will be informed of the price of this additional work before the installation. If the Customer is not prepared to bear this additional cost then the Company reserves the right to vary the terms or to cancel the contract.

2.3 Building and base works are subject to ground conditions. These are not exposed until work commences, so these works cannot be assessed during a survey. If conditions dictate that additional works are required, the Customer will be informed of any additional costs. If the Customer cannot meet the additional costs, the Customer must pay for work to date and any reinstatement of the site.

2.4 Our first visit is free of charge. Any other visits are chargeable.

3. DELIVERY

3.1 The estimated delivery period will run from the date of the order confirmation, first payment or from the date of any subsequent variation. The Company will endeavour to install the products within the period quoted to the Customer.

3.2 Occasionally the delivery may be affected by events beyond the Company’s control. The Company shall not be liable for any delay that arises from causes beyond the Company’s control including fire, flooding, civil disturbance, criminal damage, etc.

3.3 If the installation is affected by events both inside and outside the Company’s control and cannot or does not take place on the agreed date, the parties will use reasonable endeavours to agree a new installation date (in general the Company would accept six weeks as being reasonable). If the work is not completed within such extended period the Customer may cancel the uncompleted work.

3.4 The Company will contact the Customer prior to the end of the estimated delivery period to organised and agree on an installation date and timescale. If the Customer has to cancel the agreed date, the Company will allow a reasonable period to rearrange the installation. If within six weeks of the original installation date the Customer is still unable to accept installation, 75% of the order price has to be paid. The installation will follow as soon as the agreement between the Company and the Customer is settled.

3.5 If 10 working days after the notified delivery day the Customer has not taken delivery of goods, the Company may resell or otherwise dispose of the products. After deducting all additional costs, the Company arranges accounts with the Customer for any excess over the price or shortfall below the price of the goods.

4. INSTALLATION

4.1 The Company will not be liable for any additional work (removing/moving or disconnecting/connecting any service, fixtures or fittings) in the immediate area of installation of the goods.

4.2 The Company takes reasonable care to carry out the works without causing damage to the premises. The Customer must clear the area of installation of goods and remove anything that has monetary or sentimental value.

4.3 During the installation the Company will have to demolish and remove existing frames, glass or secondary double glazing units and all removed materials will be cleared from the premises.

4.4 The Company will try to avoid damages as much as possible. However, it can’t guarantee any damages to walls, wallpaper or paintwork surrounding the installation. Any redecoration as a result of such damage shall be a responsibility of the Customer.

4.5 The Company will not be liable for damage arising from the installation where such damage is due to defects in the building which existed prior to the installation whether such damage was detected at survey or not.

5. CANCELLATION OF ORDER

5.1 The Company alone may as a result of absolute discretion cancel all or part of this contract at any time to the installation commencing.

5.2 Either party shall have the right to make a change to the order within five working days from the date of this agreement or paid deposit by written notice. If the cancellation is made by the Customer after this period, the Customer shall be liable for all costs incurred by the Company up to the date of cancellation. In the event of termination by other parties, the Company shall refund to the Customer all sums paid by the Customer to the Company by way of deposit or otherwise. The Company shall offset the Company’s surveyor charges incurred before termination by the Customer.

5.3 If the Customer chooses to cancel the order before it has been fulfilled, the Company will charge a £125.00 survey fee penalty. Any changes made after the five days will mean that the Customer will be responsible for any costs that the Company has incurred in producing products to Customer specific requirements.

5.4 If the manufacturer advises the Company that the proposed goods and services are not feasible, due to unavailability of stock or personnel, pricing omissions, access, ground conditions or building works above and beyond the Company’s scope, the Company will provide prompt written notice to the Customer (within 14 days). If no satisfactory resolution can be agreed upon then the Company or the Customer may cancel this agreement.

5.5 The Company may at its sole discretion in relevant cases agree to the cancellation of the order by the Customer.  The payment to the Company for all expenses incurred by it prior to the date of installation. Such an agreement has to be signed by the Company and by the Customer.

6. VARIATIONS

6.1 Any variation of this agreement must be agreed by the Customer, the Company and confirmed in writing as soon as possible after this agreement has been signed.

6.2 The price will be affected by any material changes that the Customer requests or which are agreed following the detailed survey.

6.3 If the Company makes minor technical changes to the specification of Customer’s products, they will not be to the detriment of the products function and appearance. This will not affect the price.

6.4 The Customer acknowledges that variations could result in the postponement of the delivery date agreed by the parties.

7. PREMISES

7.1 The Company confirms the details and takes the final measurements. The inspection will be confined to those areas which directly relate to the installation. If manufacturing sizes are supplied by the Customer, those sizes will be taken as correct and any subsequent inaccuracies which result of incorrect size will result in an additional charge to the Customer.

7.2 The Company will not be responsible for remedying any defect that existed before the installation or for any damage arising from such a defect.

7.3 The Customer agrees to provide the Company with reasonable access to the Customer’s premises until the installation has been completed and the goods paid in full.

8. LIABILITY

8.1 The Company shall not be liable to pay for any work carried out by any other person or company engaged by the Customer unless such engagement shall have been agreed by the Company in writing.

8.2 In the event of the Customer entering into a further agreement with the Company at a later date, the Company reserves the right to alter the specifications and this contract.

8.3 The Company will under no circumstances whatever be liable to the Customer whether in contract, tort, breach of statutory duty or otherwise, for consequential loss of any nature including loss of earnings, arising in connection with this contract.

8.4 If the Customer orders supply only, he has to confirm whether dimensions and design sent by the Company are correct. Email confirmation should be done prior to production start. The Company shall not be liable for any mistakes, changes or discrepancies afterwards.

9. ADDITIONAL WORK

9.1 The Company will not undertake to move fixtures, fittings or re-site services such as pipes, cables, radiators, burglar alarms, blinds, shutters etc. The Company will not undertake to refit aerial cables, telephone wires, doorbells, etc.

9.2 The Company cannot be responsible for any non-matching due to the weathering or ageing of existing finishes. The Company will not be responsible for any redecoration, re-tiling, etc.

9.3 The Company cannot guarantee that wallpapers, tiles, woodwork, plasters, cables, etc. adjacent to the existing frames will not be damaged during the installation. The Company cannot guarantee that removed frames will be intact for use elsewhere.

9.4 All existing frames or scrap materials will be removed and disposed of by the Company unless the Customer specifically asks the Company to do otherwise prior to installation start.

10. PAYMENT

10.1 The Customer is contracting directly with the Company for the supply and installation of the goods and payment must be paid directly to the Company. The Company accepts cash or other forms of cleared funds.

10.2 The Customer must make an advanced payment for goods – % of the full price. The order shall be signed by the Customer to be confirmed. The Customer’s advanced payment shall be made when the Company receives the signed confirmation of the order.

10.3 Payment should be made in full with any outstanding balance prior to installation when the products are delivered to the Customer. No products shall be installed unless the full payment is made by the Customer.

10.4 Minor defects in the work shall not entitle the Customer to withhold payment. The Company requires the Customer to rely on its assurance that such minor defects will be rectified in accordance with the terms of its guarantee.

10.5 The ownership of the goods shall remain with the Company and will not pass to the Customer until final payment has been made.

10.6 If the Customer fails to pay on the due date then the Company shall be entitled to charge the Customer interest on the amount unpaid, at 5% above Nat West Bank base rate, accrued on a daily basis.

10.7 The Company will make every endeavour to install the products on the date or within the period agreed with the Customer. The Customer shall advise the Company of a suitable appointment for installation. The Customer shall provide access to enable the installation to be completed. If the appointment for access has not been provided on the due date by the Customer, then the Customer shall be liable for all extra costs and will be charged for rearrangement of the installation.

10.8 If the Customer will order supply only, then the payment should be made at full price when the order is signed by the Customer to be confirmed. Once the full payment of the order is made by the Customer, then the production of the goods will start and the Company will arrange the dispatch within the agreed period.

10.9 It is always possible some of the goods the Company sells may be incorrectly priced. The Company will normally check the prices and where the correct price is less than the Company’s stated price, the Company will charge the lower amount when dispatching the goods to the Customer. If the goods correct price is higher than the stated price, the Company will notify the Customer and wait for further instructions.

10.10 VAT is payable by the Customer at the appropriate legislative rate.

11. GUARANTEE

11.1 All used glass shall be of good quality. The Company does guarantee that condensation will not form between the panes of the double glazed sealed units during the period of the guarantee.

11.2 The Company undertakes to replace or repair free of charge any defective glazed unit that proves as a result of faulty materials or workmanship within a period of 1 year from the date of installation.

11.3 The framing and installation are guaranteed for 10 years from the date of installation. Glass units – 5 years. Door and window furniture – 1 year from installation. This guarantee is void where any repairs are carried out by non-qualified or company-accredited personnel. Building works carry a 12-month guarantee period.

11.4 The Customer must notify in the written notice the Company of any defects in the goods or services.

11.5 If the Company is called out to the Customer’s premises and there is no defect with the goods or services, the Company reserves the right to charge a call-out fee. The Company will provide information about those charges before the Company attends the premises.

12. THE GUARANTEE DOES NOT COVER

12.1 Minor blemishes or imperfections on and in the glass which are not guaranteed by the glass manufacturers (not noticeable at a distance of 1.5 m).

12.2 Any defects in the goods or services that arise from causes beyond the Company’s control including fire, flooding, civil disturbance, criminal damage, etc.

12.3 Damage or faults due to an accident, willful damage, misuse, lack of maintenance, neglect by the Customer or by the use of improper cleaning materials. If repairs are necessary for damages resulting from neglect or misuse then these would have to be carried out at the Customer’s cost.

12.4 Alteration, preposition or repair of any product by persons other than the Company’s personnel.

12.5 Internal or external condensation caused by certain environmental conditions. The Company gives no guarantee concerning the incidence, prevention or removal of condensation following installation.

12.6 The colourfastness of proprietary guttering and down-pipes.

13. FURTHER AGREEMENT

13.1 If the Customer sells the property, the Customer may ask the Company to reassign the unexpired portion of the guarantee to the new owner. Such requests should be made prior to the sale.

13.2 The Company may ask to inspect the installation before agreement the reassignment to ensure that it has not been neglected or misused and may charge a reassignment and inspection fee currently (03/18) £250.00 and £125.00 respectively plus VAT. If the warranty is reassigned then the new owner will have the remaining period of the warranty regarding materials and workmanship.

14. COMPLAINTS

14.1 Written notice of any defect should be given as soon as possible to the Company.

14.2 The Customer agrees to give reasonable opportunity to remedy any defect for which the Company is liable.

15. LAW

15.1 Nothing in these terms and conditions affects the Customer’s statutory rights relating to faulty goods including any failure of the Company to carry out its obligations.

16. INFORMATION ABOUT THE COMPANY

16.1 The Company Aspik Ltd is registered in England and Wales. The Company registration number is 8669862.

16.2 The Company is supplying the goods and services detailed in the schedule (website, brochure, catalogue or any other literature) which is freely available. To obtain further information please contact the Company on 0333 3111 031. If the Customer has any complaints the Company will supply the Customer with details of the complaint procedure.

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COMPANY PRIVACY POLICY

This online privacy policy sets how Best Price Glazing Services trading name of Aspik Ltd. uses and protects any information that you give only when you use this website. It does not apply to information collected offline. By using our website, your concern to this privacy policy. If you have to provide certain information by which you can be identified when using this website, you can be assured that it will only be used as this privacy statement describes. If Aspik Ltd. decides to update this policy, those changes will be posted on this page. You should check this page occasionally to ensure that you admit these changes.

This privacy policy is effective from 1st January 2015. We collect the following personal information from you when you register on our site or fill out our online form: name and job title; contact information such as email address; phone number; billing and shipping address; debit or credit card information; other information relevant to customer surveys and offers.

The only purpose for collecting personal data from our clients is to use it and do what is best for our company and our clients. We collect this kind of data generally to understand and support your needs and to respond more effectively to your requests. Any of the information we collect from you may be used for the following reasons:

  • To keep a record of service
  • To improve our website and update it according to your interests
  • To help us to improve the existing services we offer
  • To market services to our clients if we have permission from them
  • To send you occasional emails about company news, related products, special offers, service information, etc.
  • To contact you by email, phone, fax or postal mail for market research purposes, advertising or other uses
  • To send you promotional information about third parties which we think you may find interesting
  • To send you service-related notices (including any notices required by law, in lieu of communication by postal mail)
  • To send you marketing messages, but if you don’t want to receive them, you can unsubscribe
  • To help towards the development of new services
  • To get in touch with you in order to invite you to participate in market research

Your privacy is protected. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

Our company doesn’t use traffic log cookies to identify which pages are being used and we don’t need to analyse data about web page traffic.

Our website may contact links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control of those other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide when you visit such sites and this privacy statement does not govern these sites. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information you may choose to restrict it in the following ways:

  • When you are asked to fill in an online form, look for the box that you can click to indicate that you do not agree with the information to be used by any company for marketing purposes
  • If you have previously agreed our company to use your personal information for direct marketing purposes, you may change your mind at any time by sending us an email at  info@bestpriceglazing.co.uk.

We will not sell, lease or otherwise transfer your personal data to outside parties unless we have your permission or if we are required by law to do so. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as they agree to keep this information confidential.

We can give our clients assurance that their personal data is well protected but, please, note that no method of transmission or electronic storage over the Internet is 100% secure. The security of your personal information is important to us and we strive to use commercially acceptable means to protect it, but we cannot guarantee its absolute security.

If you find that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

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COMPANY GUARANTEE

1. All used glass shall be of good quality. The Company does guarantee that condensation will not form between the panes of the double glazed sealed units during the period of the guarantee.

2. The Company undertakes to replace or repair free of charge any defective glazed unit that proves as a result of faulty materials or workmanship within a period of 1 year from the date of installation.

3. The framing and installation are guaranteed for 10 years from the date of installation. Glass units – 5 years. Door and window furniture – 1 year from installation. This guarantee is void where any repairs are carried out by non-qualified or company-accredited personnel. Building works carry a 12-month guarantee period.

4. The Customer must notify in written notice the Company of any defects in the goods or services.

5. If the Company is called out to the Customer’s premises and there is no defect with the goods or services, the Company reserves the right to charge a call out fee. The Company will provide information about those charges before the Company attends the premises.

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