FREQUENTLY ASKED QUESTIONS
Best Pice Glazing Services is a trading name of Aspik Ltd London-based Installation and Maintenance Company for aluminium and u PVC systems, we are committed to our customers, giving them a high-class service and support all the time. If you have any questions about your glazing, check out these FAQ’s to be informed. Even if you have a question that we haven’t covered below, please send us an email to firstname.lastname@example.org or call 0333 3111 031 and we’ll be happy to help you.
If you would like to receive a quote from Best Price Glazing Services or discuss your possible installation further, you can request a free call back or arrange a no-obligation quotation by using the contact forms on our website or by calling us.
Aluminium and uPVC systems hold very good thermal and sound insulating qualities, with trickle ventilation and controlled drainage. They are sufficiently strong and stable to standards. The aluminium profiles are constructive healthier and practically eternal. Most often the life of uPVC is less, depending on the conditions and maintenance. As talk about price, aluminium systems are significantly more expensive than uPVC, so if we talk about the relationship price-quality uPVC systems come to the fore. The profiles you choose depend on your home and your personal taste.
Yes, our products and activities are environmentally friendly. We fulfil our responsibilities to save energy, promote recycling, reduce wastage and avoid damages to the environment. Aluminium frames are slim and long-lasting, uPVC frames are the most common type, they last a long time. Both can be recycled.
Yes, all our windows and doors are available in a wide range of colours.
For each customer, we do individual project sizes. Besides offering a wide range of doors and windows, each product is manufactured strictly individual and strives to satisfy customer preferences and specifications.
We recommend you to measure the structural opening and provide dimensions which include less than 10 mm fitting allowance.
Condensation into the unit is a sign of default and it must be replaced. If glass packets are produced by the standards you should not have any problems.
Condensation depends on the micro-climate in your home. There are methods you can use to reduce condensation: use glass packets with special low emission glass; install heaters under the window to increase the temperature and move the air around it; lower the humidity in the room. It could be done by installing trickle ventilation and ventilate properly to control fresh airflow.
Yes, your property needs a constant supply of fresh airflow. You need mandatory trickle ventilation for replacement windows and for all windows in new builds and extensions according to the current building regulations.
Periodically wash the trickle ventilation grid to optimise the fresh air flow into the room.
We recommend all uPVC units to be washed down every six months with a warm, soapy water solution. Hinges and locks (all moving parts) need oil spraying at least every six months.
Yes, we use 28 mm Pilkington’s KS (soft coat) double glazing and 36 mm Pilkington’s KS (soft coat) triple glazing. They come with argon gas filling as standard and warm edge spacer bar.
This type of glass has large absorption and a better reflection of long waves, which are the waves of the heating appliances. Low-emission glass has better thermal insulation properties.
All our products are A-rated as standard. You need to look for the A-G ratings and remember A is the best.
Double glazing has two layers of glass with a gap of around 20 mm between them (4-20-4) with argon gas, white spacer bar as standard, low E soft coated. Triple glazing has three layers of glass with 36 mm thickness (4-12-4-12-4) with argon gas, spacer bars as standard, low E soft coated. Triple glazing will provide significantly more noise and heat insulation than double glazing. Both are A-rated.
All windows come with gas filling like argon, xenon or krypton in the gap between the panes of glass to increase insulation and energy efficiency. Often manufacturers use a blend of air, argon, and krypton to balance cost and performance. Double glazed units have warm spacers set around the inside edges to keep the two panes of glass apart.
Yes, all doors are supplied rehung on the frame ready to install.
Frame extensions are used to make the frame thicker. It is useful to expose more of the door when the walls will be rendered or skimmed dashed. They can also be used to pack out the hinges of the door so that they do not foul the wall. It can be used also for window frames.
Yes, we offer a wide range of composite doors. They are made from more than one material. This reduces the need for maintenance and keeps the door weatherproof. Contact us for more information.
No, we don’t offer any wooden or internal doors.
The fixed hinges are fitted as standard without adjustment to all composite doors. Adjustable hinges can be fitted in all doors quick and easy.
No, we are not allowed to keep copies of your keys. For safety, you will need to get a new handle or new barrel for your door lock. We can replace them with new ones.
Yes, we have child locks for our windows depending on your needs.
If your door is with split spindle lock, it will not be released by moving the outside handle. You need always key to open the door from the outside.
The threshold is on top of the sill and it is the height that you have to step over when the door is open. The door seals against the threshold when closed.
The sill is the part at the bottom of the door, underneath the threshold, that main purpose is to take rainwater away from the brickwork underneath.
Yes, we can. Cat and dog flaps can be fitted into either uPVC flat panel or into double and tripled glazed units.
Conservatories generally are a complete extension with the same or similar design of the house. They use minimal brickwork and are more about viewing the garden from a room that feels like a part of the house. Orangeries could be its own supporting structure elsewhere within a garden. Usually, they have more brickwork, a glass roof and are larger.
This depends on the design of the project. We will discuss and plan timescales with you before starting the project. Contact us for more information.
New conservatories have style and design to meet your requirements and to be used all year round.
Yes, we do this for trade and public. Please, upload your drawings and specifications on our email email@example.com. You have to check if measurements and design sent by us are correct. Email confirmation should be done prior to the production start. We will not be liable for any mistakes, changes or discrepancies afterwards.
You can order over the phone, by email or through our website.
Unfortunately not. All products we offer are custom made and we are unable to accept returns.
Yes, we can give you estimate if you provide us with the number of windows required, approximate sizes in mm, style of windows and type of material.
Yes, we will provide you no-obligation quotation depending on your requirements by email.
You will need to pay a deposit when you order. The balance is payable on the day of satisfactory completion.
We accept cash, credit cards, MasterCard, Visa and all debit cards. Once payment has been received, your order will be cleared for processing.
We do free delivery in all London and surrounding areas.
We do not offer any finance as we keep our costs down to be able to offer the best possible prices for our products.
If you recommend us to anyone else that needs our London based company, please refer us and we will reward you when the job gets completed.
We will send one of our surveyors to your home to take the measurements and to discuss your needs and options. The consultation time depends on the size of your project.
Please, contact us and we will give you an accurate time frame based on your requirements and needs.
After receiving a confirmation of the order and cleared deposit, your installation will commence within 2-3 weeks for uPVC and 4-6 weeks for aluminium products. We will contact you prior to the end of the delivery period to organised and agree on an installation date and timescale.
This often depends on the type of property and how complicated it is (conservatories may take longer). Usually, we send an email with approximately time duration.
Most window and door installations don’t require planning permission as they are covered by our accreditation’s. Please confirm the details of your project with your local council.
Most installations do not require scaffolding, although for health and safety reasons we may need to suggest scaffolding. We offer this service in the interest of the project, your safety and our fitter’s safety.
Our standard windows generally meet most soundproofing and acoustic requirements. Triple glazed units are not the best option for that. If you need to increase the effectiveness of your units we can offer you a higher range of units.
Please, contact us to discuss the problem and we will try to help you if we can.
When we supply and fit our products, we offer a 10 years warranty for profiles, 5 years warranty for glass units and a 1-year warranty for all hardware.
Yes, we always dispose of the old windows, glass and any left-over rubbish from your installation.
Yes, we use our own fully trained and competent fitters for all our installations with over 15 years experience.
We work especially for clients who don’t look for cheap and low-quality uPVC and aluminium products. All our prices are highly competitive on the market if we talk about the relationship price-quality.